Shipping Policy

Shipping cost is calculated separately from the Cost of Goods.

Air cargo or door-to-door courier (FedEx, DHL, UPS) services are available.

Because Nepal is a landlocked country, we do not recommend sea cargo.

All dispute is subject to Kathmandu Jurisdiction.

Return & Exchange Policy

- 100 % Satisfaction Guaranteed

- We make every effort to meet our customer's requirements. However, in a rare case, if it does not meet your expectation, North American Clients can return chews to our US warehouse in the original boxes within seven days from the date of delivery of the chews. Other clients can return to the origin address in Nepal.
- All disputes are subject to Kathmandu Jurisdiction.